Refund Policy

Cancellations and refunds are governed by the terms of each airline, hotel and local vendor involved in your trip.

Requests must be submitted in writing to initiate supplier refund evaluations. We pass your request to the relevant suppliers and share their response with you as it arrives.

Service fees and non-refundable deposits are clearly indicated during itinerary confirmation, before any booking is finalised. Please review these figures before you confirm.

Refund timelines depend on supplier processing. Airlines, hotels and local vendors each follow their own stages, so the final amount and timing are confirmed once every supplier has responded.

Contact us directly about cancelling a booking or changing your travel dates.